ITIL®

Certified at Service Operations

Following IT Infrastructure Library and ITSM® (IT Service Management) best practices within incident & problem resolution, service delivery, change management, continous improvement and CMDB/KEDB practices.

PMBOK®

Project Management Body of Knowledge

Following PMI (Project Management Institute) standards to utilize best practices of PMBOK® Guide for waterfall type of projects within tasks tracking & planning, stakeholders management, risk review, testing and go-live execution.

AgilePM®

Agile Project Management Certified

Utilizing best practicies and choosen elements of Agile methodology for self-organizing and cross-functional teams working close to end user.

SPOC™

Scrum Product Owner Certified

Using choosen Scrum practices like product backlogs, daily scrums, simplicity and value driven goals, sprint stage scope approach and enviroment facilitation.

IT Operations Management

Using experience to manage different and highly changing IT Operations activities at servicedesk, application support, systems engeenering, systems administration, infrastructure and change management levels.

SDLC methodology

Systems / Software Development Life Cycle

Using standarized and worwide approved approach to software development by utilizong SDLC cycle, methods and processes.